Cancellation policy
Purchase Options
Rosswil Services offers various purchase options depending on the service selected. Full details of pricing, inclusions, and payment terms are displayed at the time of purchase. By completing a purchase, you agree to the terms outlined in this policy.
All prices are listed in the applicable currency and are subject to change without prior notice. Payment must be received in full unless otherwise stated in writing.
Cancellations
Customers may request to cancel a service by contacting Rosswil Services directly via email or through the contact details provided on our website.
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Cancellations made before work has commenced may be eligible for a full or partial refund, at our discretion.
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Cancellations made after work has commenced are not eligible for a refund, as time and resources will have already been allocated to the service.
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Any completed or partially completed services are non-refundable.
Rosswil Services reserves the right to cancel or reschedule a service due to unforeseen circumstances. In such cases, customers will be notified as soon as possible and offered a suitable alternative or refund where applicable.
Refunds
If a refund is approved, it will be processed using the original payment method. Refund processing times may vary depending on your payment provider.
Changes to This Policy
Rosswil Services reserves the right to update or modify this Purchase Options & Cancellation Policy at any time. Changes will take effect immediately upon being posted on the website.
