Refund policy

Return & Refund Policy

At Rosswil Mechanical Services, customer satisfaction is a priority. Our return and refund guidelines are as follows:

• Service Guarantee: If you are not satisfied with the service provided, please contact us within 7 days so we can review and resolve the issue.

• Refund Eligibility: Refunds may be issued if the service was not delivered as agreed or cannot be completed due to a fault on our end.

• Non-Refundable Items: Parts or materials already installed or used are non‑refundable unless deemed faulty.

• Rework Policy: If an issue arises due to workmanship, we will return to fix the problem at no additional cost within the warranty period.